I knew instantly when I read Ingrid's biography on my insurance provider list that this was a person I wanted to learn from. She has faced a lot of adversity in her life, so she can empathize with the pain and struggles I have. I could not have made it through them without the tools, skills, strategies, and help I received from her. She is real, has a lot of integrity and is not just paraphrasing therapy phrases. Kate S.